Last updated: October 31th 2017
What are cookies?
Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage or an app. When used, the cookie can help make our websites, mobile apps and services more user-friendly, for example by remembering your language preferences and settings. You can find more information about cookies at www.allaboutcookies.org.
When do we store cookies?
We store cookies when you visit or access our website or when you interact with our services – these are called “first party cookies”. In addition, cookies are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content through our services – these are called “third party cookies”. Both types of cookies may be stored either for the duration of your interaction with our services or for repeat visits.
What types of cookies do we use?
There are five main types of cookies:
Strictly necessary cookies –
These cookies are essential to enable you to login, navigate around and use the features of our websites or services, or to provide a service requested by you (such as your username). We do not need to obtain your consent in order to use these cookies. These cookies can be used for security reasons – for example to detect violation of our policies, identify and prevent fraud, fulfill your requests and to support other security features.
Functionality cookies –
These cookies allow us to remember choices you make (such as your language) and provide enhanced and personalized features. The information these cookies collect remains anonymous and they cannot track your browsing activity.
Performance cookies –
These cookies collect information about your online activity, including behavioral data and content engagement metrics. These cookies are used for analytics, research and to perform statistics (based on aggregated information).
Targeting cookies or advertising cookies –
These cookies are used to deliver tailored offers and advertisements to you, based on your derived interests. They can also be used to cap the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by our advertisers (for example advertising networks) and provide them insights about the people who see and interact with their ads, visit their websites or use their app.
Social media cookies –
Our website and services may include social media features, such as the Facebook “Like” or “Share” buttons. These features are either hosted by a third party or hosted directly through our services. Your interactions with these features are governed by the privacy statement of the company providing these features.
Below you can find out more about the cookies we use. Please note that the table also includes other types of Tracking Technologies, such as third party SDKs.
Google Analytic – Third party performance cookie –
AdSense & DoubleClick – Third party advertising cookie –
AdRoll – Third party advertising cookie –
Intercom – Third party advertising cookie –
Twitter – Third party Social media and advertising cookie –
Facebook – Third party Social media and advertising cookie –
Hotjar – Third party performance cookie –
We use the Hotjar cookies to complete various tasks, such as to ensure that the same invite does not re-appear if it has already been shown, that the same poll does not re-appear if it has already been filled in, and other tasks. Learn more
Other cookies – First and Third party strictly necessary cookies –
Other unlisted cookies might be in use on internal sections of the website or our services.
How to manage your cookie settings
Please note that we do not recognize or respond to automated browser signals regarding Tracking Technologies, including “Do Not Track” requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of our website or services may not work properly or as effectively.
Turning off cookies via your web browser
Most web browsers will provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device.
Information about cookies is usually found in the “Help” section of the web browser. Below are some links to some commonly used web browsers:
Turning off third party cookies
You can turn off certain third party targeting / advertising cookies by visiting the following link:
Network Advertising Initiative